For sanitary reasons, ALL SALES ARE FINAL.

Battery operated (mechanical) merchandise may be returned due to a mechanical defect only. To be eligible for return the defective product must not have been used on any body part. This is due to sanitary reasons and is out of our control. Defective items eligible for return will be exchanged for an identical product, no credit will be given. If an identical product is not available, we may send a similar product of quality and cost, or issue a refund at our discretion.

** You must first Contact Us to arrange your product exchange before returning a defective item. Authorized return due to a mechanical defective must be returned within 30 days of purchase, in the original packaging along with the packing slip to:

PLSENT001/M&C

9250 COMMERCE HWY

PENNSAUKEN, NJ 08110

Returned Orders

Orders returned to C'est La Vie Lingerie are subject to a restocking fee of $5, plus our actual shipping cost. Please be advised that we routinely ship orders at a loss, so your charge may be significantly higher than your original shipping charge. For example, we offer $5 shipping regardless of weight or destination, our actual cost to ship an order is at a minimum $7, in which case you would be charged the $7 our cost to ship plus a $5 restocking fee.

This fee will not apply to orders in which a manufacturer defect occurred, in which we could not ship an identical item and were forced to refunded you.